Your strategic planning drives efficient onboarding | You ensure projects stay within 100 days by anticipating risks
You're comfortable managing multiple stakeholders without needing constant approval | Your independent work style fits the fast-paced environment
Your logical approach helps set realistic expectations with customers about program details
As an individual contributor, you own the process and don't require heavy supervision
But you may come across as too blunt or distant with customers who need more warmth and reassurance
Voltus represents the potential of us to better manage energy through simple, cost and risk-free demand response programs. Our commercial and industrial customers earn cash by letting us maximize the value of their operational flexibility in energy markets. We hire people who are bright, gritty, and good, who care about a cleaner energy future, and who want to work in a fast-paced, entrepreneurial environment. The Role As a Customer Success Associate, you get new customer sites into the energy market and ready to perform so they start earning. You own the project management of onboarding from signed contract to a live site, which means keeping data collection, registrations, hardware installation, and testing moving across Sales, Field Engineering, Market Operations, and Dispatch Operations. Our goal is to get sites live in under 100 days. You are the main point of contact for the customer along the way, and you set expectations early about what participating in the program will actually do. Please mention the word **SUMPTUOUSNESS** and tag RMmEwMTo0Zjg6YzAxNTpjNjYxOjox when applying to show you read the job post completely (#RMmEwMTo0Zjg6YzAxNTpjNjYxOjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.