Customer Success Associate

Voltus
📍 Remote
28d
  • Your natural leadership drives accountability across teams—Sales, Field Engineering, Market Ops—ensuring timelines are met
  • You're decisive and efficient, pushing for the 100-day goal with authority
  • You set clear expectations with customers and stakeholders, leaving no room for ambiguity
  • Your assertiveness helps overcome bottlenecks in onboarding quickly
  • But you may intimidate customers who prefer a softer, more empathetic approach
Voltus represents the potential of us to better manage energy through simple, cost and risk-free demand response programs. Our commercial and industrial customers earn cash by letting us maximize the value of their operational flexibility in energy markets. We hire people who are bright, gritty, and good, who care about a cleaner energy future, and who want to work in a fast-paced, entrepreneurial environment. The Role As a Customer Success Associate, you get new customer sites into the energy market and ready to perform so they start earning. You own the project management of onboarding from signed contract to a live site, which means keeping data collection, registrations, hardware installation, and testing moving across Sales, Field Engineering, Market Operations, and Dispatch Operations. Our goal is to get sites live in under 100 days. You are the main point of contact for the customer along the way, and you set expectations early about what participating in the program will actually do. Please mention the word **SUMPTUOUSNESS** and tag RMmEwMTo0Zjg6YzAxNTpjNjYxOjox when applying to show you read the job post completely (#RMmEwMTo0Zjg6YzAxNTpjNjYxOjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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This job listing is sourced from Remote OK

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