Account Executive, SMB Grower (Japanese fluency)
- Your enthusiasm for exploring new ideas and opportunities makes you great at identifying innovative ways to expand customer accounts.
- You thrive on fast-paced, ambiguous environments and are quick to adapt, which matches the dynamic nature of this role.
- Your strong communication and persuasion skills help you effectively engage with executive stakeholders and lead negotiations.
- The repetitive aspects of managing renewals and following structured sales processes may feel tedious to your novelty-seeking nature.
- Your tendency to jump between projects might hinder consistent follow-through on long-term account plans and closing deals.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The SMB Grower team is a highly consultative group that manages relationships with and is responsible for the growth and retention of Stripe’s fastest growing users.
What you’ll do
As an Account Executive, SMB Grower, you’ll identify opportunities for our users to get the most out of Stripe by quickly understanding our users’ needs in order for them to grow with us. We’re looking for a well-rounded strategic operator who is capable of engaging in business-level and technical conversations at multiple levels of the organisation, including Founders, CTO, COO, and CFO in order to drive commercial outcomes. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge.
This is a dynamic role, evolving rapidly. If you’re hungry, smart, persistent, adaptable and a great teammate, we want to hear from you!
Responsibilities
- Own a named account list and develop account plans for winning and expanding business with funded startups
- Develop outbound strategies to create and nurture opportunities.
- Own the full sales cycle from prospecting to close, to go live for startup companies in region.
- Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share.
- Develop relationships with executive stakeholders at new and existing users.
- Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and develop financial analyses.
- Lead and contribute to team projects to develop and refine our sales process.
- Engage with cross functional teams (Partners, Post Sales, Product and Engineering) to help drive and iterate Stripe’s strategy.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 3+ years of experience in a client-facing role, with either sales or renewal based KPIs within a rapidly growing organization.
- Verbal and written communication skills in both English and Japanese
- Ability to understand complex requirements and craft custom solutions
- Strong analytical and quantitative capabilities including comfort with basic financial modeling
- Superior verbal and written communication skills
- Ability to operate in a highly ambiguous and fast-paced environment
- Strong interest in technology
Preferred Qualifications
- Ability to understand the Stripe API
- Experience with Excel and SQL, or a willingness to learn
Best personality fits for this role
Your natural leadership and decisiveness make you effective at owning the sales cycle and driving commercial negotiations to close deals.
Read the ENTJ career guide →Your strategic planning and analytical skills are excellent for developing account plans and financial analyses, directly supporting revenue growth.
Read the INTJ career guide →Your strong organizational skills and efficiency make you excellent at managing the full sales cycle and meeting KPIs.
Read the ESTJ career guide →