Social Support Specialist I
- Your innovative mindset helps you quickly grasp new AI tools and find creative applications.
- You thrive in fast-paced, challenging environments and enjoy being pushed past limits.
- Your adaptability lets you handle evolving tools and adjust workflows on the fly.
- You may get bored with the repetitive human-in-the-loop validation of AI outputs.
- Your tendency to debate could clash with the need for consistent, reliable support work.
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” Learn more about working at Coinbase.
Requirements:
- Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
Best personality fits for this role
Your strategic mindset helps you see how to use AI tools to improve efficiency and quality systemically.
Read the INTJ career guide →Your natural curiosity makes you adept at learning and experimenting with new AI tools and copilots.
Read the INTP career guide →Your innovative mindset helps you quickly grasp new AI tools and find creative applications.
Read the ENTP career guide →