Account Executive, Startups (Grower)
- Your strong values and empathy can help you connect deeply with clients and understand their needs.
- You are creative in proposing solutions that align with clients’ unique pain points.
- Cold calling and aggressive sales tactics may conflict with your authentic, gentle approach.
- The high-pressure environment with frequent negotiations may overwhelm your sensitive nature.
- Managing complex pricing and data-driven decisions may not play to your strengths.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Startups, Existing Business team is a consultative sales team that is responsible for the growth and retention of the largest and fastest-growing Startup customers at Stripe. As an Account Executive, you'll identify new opportunities for our clients to get the most out of Stripe by understanding our clients' needs, execute scaled sales strategies to close upsells and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe products.
What you'll do
Responsibilities
- Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share
- Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
- Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
- Own the full sales cycle from lead to close for startups and small and medium businesses
- Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
- Make every potential Stripe user happy with every interaction, regardless of deal size
- Identify and understand users' pain points to propose Stripe solutions
- Make sure that internal teams are set up for users' success by coordinating with other Stripe teams
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of experience in a client-facing sales role
- Ability to understand complex technical ecosystems and build great relationships with technical customers
- Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
- Problem-solving ability to manage complex pricing and cost considerations
- Experience managing projects with input from cross-functional teams
- A knack for working well with a wide range of stakeholders, both internally and externally
- Ability and motivation to operate in an ambiguous and fast-paced environment
- Superior verbal and written communication skills
Preferred qualifications
- Prior experience in a sales and customer-facing role at a high-growth technology company
- Experience with Excel and SQL, or a willingness to learn
Best personality fits for this role
Your natural leadership and drive make you excellent at leading commercial negotiations and closing upsells.
Read the ENTJ career guide →Your energetic and persuasive style makes you excellent at cold calling and closing deals quickly.
Read the ESTP career guide →Your adaptability and quick thinking help you thrive in ambiguous, fast-paced sales environments.
Read the ENTP career guide →