Delivery Solutions Architect
- Your interpersonal skills help you build strong customer relationships and foster team collaboration.
- You are excellent at keeping stakeholders informed and managing expectations through regular updates.
- Your dedication to service ensures customer needs are prioritized and addressed promptly.
- The technical depth required for architecture design and hands-on coding may be a significant challenge if you prefer people-focused work.
- The commercial targets and drive for growth can feel overwhelming and conflict with your desire for harmony.
CSQ427R105
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems with the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you are a trusted technical advisor to key customers, providing expert guidance that translates data, analytics and AI challenges into high-impact business value. You help design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and customer enablement. Internally, you will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers.
Delivery Solutions Architects (DSAs) are trusted technical advisors embedded within the customer organisation, providing expert guidance that translates data and AI challenges into high-impact business value. They help you design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and team enablement. DSAs focus on:
- Designing secure, scalable architecture
- Aligning people, processes, and technology
- Establishing trusted advisor relationships
- Leveraging the broader ecosystem of Databricks experts
While not a hands-on-keyboard role, this is a highly technical position where architectural skills in fields such as Data Architecture, Data Engineering, Data Warehousing or Data Science are essential.
You will report directly to a DSA Manager within the Field Engineering organisation.
The impact you will have:
- Be the Databricks Architect working with customer technical teams working on use cases/data products, from development to go-live, addressing any technical challenges and blockers and providing guidance, best practices and enablement
- Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
- Be the internal point of contact for any questions related to production/go live status of agreed upon use cases within an account, often for multiple use cases within the largest and most complex organisations
- Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical teams to address the tasks that are beyond your scope of activities or expertise
- Create and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
- Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs, presenting them to the customers when applicable for their ongoing developments
- internal and external updates - KPI reporting on the status of usage and customer health, risks and blockers, product adoption and use case progression - to your Field Engineering leadership
- Programming experience in PySpark, SQL or Scala
- Understanding and hands-on experience of solution architecture-related distributed data and analytics systems
- 5+ years of experience where you have been accountable for delivery of projects in Data, Analytics or AI and where you can contribute to technical debate and design choices with customers
- Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting roles
- Understanding of how to attribute business value and outcomes to specific project deliverables
- Technical program coordination including account and stakeholder management
- Experience resolving complex and important escalation with senior customer technical stakeholders
- Track record of overachievement against quota, Goals or similar objective targets
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
- Can travel up to 30%
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Best personality fits for this role
Your natural leadership and vision make you excellent at driving customer growth and executing account strategies.
Read the ENTJ career guide →Your strategic thinking helps you design secure, scalable architectures for complex data systems.
Read the INTJ career guide →Your deep analytical skills are perfect for understanding and architecting complex data systems.
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