Integration Engineer (Client facing), Professional Services
- Your creativity can help you design unique solutions for complex integration problems.
- You genuinely care about client success, which aligns with the user-first mindset.
- Your ability to see possibilities may be valuable during discovery sessions.
- Challenges: The heavy focus on technical debugging and hands-on coding may feel disconnected from your values and interests.
- Challenges: You may struggle with the direct, assertive communication required during escalations and technical leadership.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe's Professional Services team works with our most strategic users. You'll work on the highest-visibility projects, providing technical expertise that helps enterprises accelerate their knowledge, refine solution design, and build robust integrations with Stripe. This role sits at the intersection of deep technical execution and strategic advisory—leading conversations and developing plans that transform the payments and financial infrastructure of leading businesses.
What you'll do
As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation. You'll bring together deep technical expertise and consultative skills to help enterprises design and implement complex integrations, resolve issues at pace, and continuously improve how they use Stripe's platform.
Responsibilities
- Plan and execute integration engineering end-to-end, from high-level architecture to code implementation—conducting discovery sessions, parsing specific use cases, and guiding users through high-complexity integrations
- Serve as the primary ongoing technical point of contact for large users' and partners' technical teams, resolving integration issues and owning escalations for operational issues and priority requests
- Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective, and managing user expectations on timelines and product changes
- Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes on behalf of the Professional Services team
- Work closely with Product and Engineering to proactively surface potential enhancements and new features based on field feedback
- Provide deep technical support and debugging—inspecting the Stripe codebase, testing functionality thoroughly, building proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions
- Lead hands-on keyboard implementations where required, providing substantive feedback on coding practices, CI/CD, and software architecture
- Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency
- Build tools and analytics—including dashboards, queries, and custom data reports—to support user business reviews and operational needs
- Develop reusable processes and shared knowledge to enable the broader Professional Services team
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 4+ years of experience in a software engineering or integration engineering role
- Ability to write and debug code in languages such as Go, Java, C/C++, or similar
- Comfortable with code-level debugging (both Stripe and user code) and using code as a practical problem-solving tool
- Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms
- Understanding of the payments domain and API security principles
- Able to lead technical conversations and clearly explain how Stripe works from both a product feature and API architecture perspective
- User-first mindset with the ability to map business requirements to reliable technical solutions
- Confident engaging with users and leading strategic technical discussions
Preferred qualifications
- Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering
- Experience mentoring engineers or guiding technical teams through complex implementations
- Demonstrated ability to apply structured methodologies to ensure consistency and repeatability across engagements
- Strong technical writing skills, including the ability to document complex integration guidance and processes
- Track record of navigating and resolving ambiguous, open-ended technical problems both independently and collaboratively
Best personality fits for this role
Your natural leadership and drive help you take charge of client relationships and drive commercial outcomes.
Read the ENTJ career guide →Your strategic mindset helps you design robust, long-term integration architectures for complex enterprise clients.
Read the INTJ career guide →Your love for analyzing complex systems makes you excellent at debugging and understanding Stripe’s API architecture.
Read the INTP career guide →