Staff Product Manager, Foundation Pillar
- Your empathy and desire to serve align with understanding the pain points of engineers and internal users.
- You bring a strong values-driven perspective that can ensure ethical and user-centered product decisions.
- Your creativity helps in envisioning innovative solutions for billing challenges.
- However, the role's heavy technical demands—managing data models, APIs, and infrastructure—may be draining and outside your core strengths.
- You may also find the pressure for fast, decisive action and the need to drive outcomes without formal authority stressful, as you prefer harmony and consensus.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
- The Billing Foundations team builds the core infrastructure and data foundations that power Stripe Billing and support products across Stripe’s revenue and finance suite, including Tax. We build the shared systems that help these products scale, from real-time infrastructure for usage-based billing to customer balance management.
- Our product is the infrastructure itself: the building blocks that product teams depend on to deliver reliable experiences for businesses. As usage-based business models evolve, including those powering AI products and agents, we’re solving technical challenges around scale, low latency, and strong system guarantees.
- Product management on this team combines long-term technical strategy with a deep understanding of internal users’ needs. You’ll work closely with principal engineers and product teams across Stripe to shape shared infrastructure, make thoughtful platform tradeoffs, and build foundations that support the next generation of billing products.
What you’ll do
You will work with engineering leadership to set a long-term vision for how our product infrastructure best supports the agent-led workflows of the next million Stripe Billing customers. Because our users are engineers and their agents, your deep technical product understanding is uniquely important to ensure successful onboarding, retention, and growth of our customer base.
Additionally, you are the steward for the technical and security aspects of our entire revenue and finance suite. You will ensure that our product is the fastest, most secure, and most reliable monetization infrastructure on the planet.
Responsibilities
- Set the strategy, vision, and outcomes for the Foundations team
- Work directly with our most important clients to ensure that our product infrastructure and service-level agreements meet their needs
- Partner deeply with engineering to make correct product and engineering tradeoffs as we build new products
- Introduce new infrastructure products that advance our mission, such as Low Latency Streaming Billing and Margin-aware Event Pricing
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years of product management experience, including experience owning and delivering complex products with substantial technical or domain depth
- Experience operating as a senior individual contributor: independently setting direction, aligning cross-functional teams, and driving important decisions without relying on formal authority
- Strong customer instincts and experience working directly with specialized users to uncover underlying needs and translate domain complexity into coherent products, supported by an understanding of complex systems, data models, application programming interfaces (APIs), integrations, and technical tradeoffs
- Strong strategic judgment and experience taking products from ambiguity to execution: identifying differentiated advantages, defining initial markets, sequencing multi-year opportunities, and connecting strategy to detailed requirements, data analysis, and delivery
- Excellent written and verbal communication and collaborative leadership across technical, business, and go-to-market teams, with the ability to clarify complex problems, align stakeholders, surface risks, and make or revise decisions as evidence changes in high-stakes environments
Preferred qualifications
- Familiarity with streaming systems
- Experience managing infrastructure products with reliability of four nines or higher
- An engineering background
Best personality fits for this role
Your strategic, long-term vision aligns perfectly with setting the multi-year roadmap and tackling complex infrastructure challenges.
Read the INTJ career guide →Your natural leadership and ability to set a compelling vision make you an effective driver for the long-term strategy and outcomes of the Foundation team.
Read the ENTJ career guide →Your strong sense of responsibility and reliability is a perfect match for maintaining infrastructure with high so-called four-nines reliability.
Read the ISTJ career guide →