Customer Success Associate

Voltus
📍 Remote
23d
  • Your strong sense of responsibility drives you to ensure each customer's onboarding is smooth and thorough
  • You are patient and attentive to customer needs, making them feel supported
  • You follow processes meticulously, reducing errors in registrations and data collection
  • You collaborate well with cross-functional teams, focusing on harmony
  • But you may resist pushing back on unrealistic demands, potentially slowing down the 100-day goal
Voltus represents the potential of us to better manage energy through simple, cost and risk-free demand response programs. Our commercial and industrial customers earn cash by letting us maximize the value of their operational flexibility in energy markets. We hire people who are bright, gritty, and good, who care about a cleaner energy future, and who want to work in a fast-paced, entrepreneurial environment. The Role As a Customer Success Associate, you get new customer sites into the energy market and ready to perform so they start earning. You own the project management of onboarding from signed contract to a live site, which means keeping data collection, registrations, hardware installation, and testing moving across Sales, Field Engineering, Market Operations, and Dispatch Operations. Our goal is to get sites live in under 100 days. You are the main point of contact for the customer along the way, and you set expectations early about what participating in the program will actually do. Please mention the word **SUMPTUOUSNESS** and tag RMmEwMTo0Zjg6YzAxNTpjNjYxOjox when applying to show you read the job post completely (#RMmEwMTo0Zjg6YzAxNTpjNjYxOjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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This job listing is sourced from Remote OK

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