Specialist Solutions Architect, Payments (Mandarin Speaking)

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the Team

Specialist Solutions Architects (SSAs) are domain experts aligned to specific Stripe solutions and customer buying centers. We bring deep technical and industry knowledge to complex customer opportunities, advise the broader pre-sales organisation, support pipeline development and revenue attainment, and provide critical market insight to Stripe’s product and engineering teams.

This role will be Stripe’s dedicated Payments and Optimised Checkout specialist in APAC. Based in Singapore, you will support complex and strategic opportunities across Southeast Asia, Australia/New Zealand, and Greater China particularly those involving Managed Payments, Adaptive Pricing, Optimised Checkout Suite (OCS), multi-currency payments, and local payment methods.

As an early specialist hire in-region, you will have significant autonomy to shape how Stripe brings these solutions to market across APAC. You will report into a global team outside the region, so success in this role requires strong self-direction, excellent communication, and comfort operating through ambiguity.

What You’ll Do

You will partner closely with product, sales and core pre-sales teams to progress strategic opportunities, drive pipeline and revenue, and help customers design high-performing payment experiences. You will act as a trusted technical and business advisor to senior customer stakeholders, translating complex payment infrastructure into practical architectures and measurable business outcomes.

You will use your payments expertise to help enterprises improve authorization and conversion rates, expand across markets, simplify payment operations, manage cost and risk, and deliver better local customer experiences. You will also scale your impact by developing reusable APAC-specific assets, reference architectures, and sales plays.

Responsibilities

• Lead complex enterprise customer engagements from discovery through solution design, implementation planning, and measurement of business impact across Managed Payments, Adaptive Pricing, OCS, and local payment methods.
• Advise customers on scalable payments architecture, including payment orchestration, multi-currency flows, cards, wallets, local payment methods, fraud and risk systems, and money-movement rails.
• Conduct deep discovery with business and technical stakeholders, develop solution scopes and reference architectures, and guide trade-offs across conversion, authorization, cost, risk, customer experience, and implementation complexity.
• Act as an APAC payments thought leader by bringing regional market insight including cross-border and local payment-method considerations to customers, sales teams, and Stripe’s product and engineering organizations.
• Scale the broader organization through reusable APAC assets, customer workshops, coaching on strategic opportunities, and collaboration with internal teams and customers across the region; travel approximately 25% as needed.

Minimum Requirements

• 7+ years of experience in payments, fintech, financial services, or a related technology industry, including designing payment solutions or financial architectures for enterprise customers.
• Deep knowledge of payment flows and payments architecture, including cards, wallets, local payment methods, multi-currency payments, payment orchestration, fraud and risk systems, money movement, and relevant ISO payment standards.
• Experience advising large B2B and/or B2C enterprises on payment modernization, checkout optimisation, conversion and authorization improvement, cost optimisation, network compliance, or processing reliability.
• Strong understanding of the APAC payments landscape and cross-border payment considerations, ideally including experience supporting Greater China, Southeast Asia, and/or ANZ.
• Strong project management, documentation, and stakeholder communication skills, including the ability to work independently through ambiguity; professional fluency in English and Business Mandarin to conduct business and technical conversations with regional customers and stakeholders.

Preferred Qualifications

• Experience with Stripe or integrating RESTful APIs into web or mobile applications.
• Experience with Optimised Checkout, payment orchestration, adaptive payment-routing approaches, or checkout-conversion optimisation.
• Experience with online payments, marketplaces, subscriptions, platforms, or multi-party money movement.
• Experience working in a pre-sales, solutions architecture, technical consulting, or payments-specialist role.
• Experience building a new regional function, creating repeatable operating practices, or succeeding as an early in-region hire within a globally distributed organisation.