Ecommerce Specialist

Looking for a hands-on associate to execute the day-to-day Shopify work that keeps our site running; Product builds, storefront assets management, collection management, and merchandising updates. This is a junior role built for someone early in their ecommerce career who wants to learn how a fast-moving DTC site gets built and managed day-to-day. A successful candidate will be the person actually in Shopify admin every day, supporting the team, and escalating clearly when something needs deeper technical attention. Core Responsibilities ● Own day-to-day product and storefront execution ○ Build products in Shopify: structural setup, tagging, image uploads, populate copy, manage metafields ○ Manage collections: update, add or remove products, assets, metafields, and rules ○ Update storefront assets: banners, links, imagery, copy, navigation ○ Keep product data clean and consistent across the catalog (naming, tagging, image sizing) ○ Build and manage SOP documentation for site execution ● Execute merchandising changes accurately and on time ○ Apply markdowns and sale pricing updates ○ Follow merchandising directive ○ Support GWP, promotions, and bundle setup in Shopify as directed by team ○ Flag inventory or pricing inconsistencies ● Support QA on every site change ○ QA site; site pages, cart, and checkout. Daily, with particular focus on high traffic times and pages ○ Confirm links, assets, copy, and pricing display correctly across devices ○ Document and report bugs clearly, with steps to reproduce, so they can be prioritized ● Eagerness, Curiosity, Hands-on, Data-driven ○ Build familiarity with how site changes connect to reporting and performance ○ Expected to develop increasing autonomy, through identification of department gaps and desired professional direction ○ Take initiative to identify, test, and flag opportunities for growth and process improvements. Requirements ● Basic understanding of Shopify admin, relevant ecommerce coursework, or a relevant internship ● Comfortable learning new software quickly and navigating admin systems without hand-holding ● Highly detail-oriented and organized: this role lives and dies on accuracy ● Clear written communicator, especially when flagging issues or asking for help ● Comfortable in a fast-paced environment where priorities shift and the site changes often ● Curious and eager to learn the operational side of a DTC ecommerce business Nice to Have ● Direct hands-on experience in Shopify admin (even personal or class projects) ● Basic familiarity with spreadsheets for tracking tasks or simple reporting ● Interest in growing toward more advanced merchandising or site operations responsibility Reporting Structure This role sits in the Digital Operations team, under the Associate eCommerce Manager, with a dotted line to the Sr. eCommerce Manager and Sr. Director, Digital Operations.

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