Solutions Architect, Startups and SMB
- Your deep intellectual curiosity and love for understanding how systems work will serve you well when diving into Stripe's API and architecture details.
- You’re skilled at analyzing complex problems and coming up with creative technical solutions, which is great for designing robust integrations.
- The heavy emphasis on customer-facing communication and presenting to large audiences may drain you, as you prefer quiet focus and written expression.
- You might find the fast-paced, relationship-driven pre-sales environment challenging, as it demands constant social interaction and persuasion.
- Your ability to think abstractly and explore possibilities helps you foresee edge cases and articulate the art of the possible to users.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Solutions Architecture team works with our largest, most complex users to understand their technical requirements and map those to Stripe technology.
As a Solutions Architect, you'll partner with Sales to technically qualify new business opportunities, demonstrate the art of the possible with the Stripe Platform, and design robust technical solutions to enable payment transactions, manage money movements and simplify financial operational processes.
What you’ll do
You are an experienced technologist with a blend of technical depth and strong business consulting skills. You can write code, but prefer to spend your time working with users to create Stripe solutions to support customer business objectives in complex, mission-critical environments. You'll think strategically about the art of the possible for the user’s business, and be able to clearly articulate that in a way that informs and builds confidence in Stripe’s technology.
You engage and motivate cross-functionally both internally and within our customer’s organisations at all levels, from Cx to Product Engineering. You'll have a track record of delivering exceptional customer results as part of a pre-sales team, but a history of deep technical work that gives you the ability to be credible with any audience.
Responsibilities
- Engage with Chief Technical Officers, engineering leads, and other technical leads at key users to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to solve problems
- Lead technical discussions and solution deep dives with users on the value Stripe can provide to them
- Serve as an advocate for your customers internally, to ensure their needs are represented with product engineering and to influence product direction and priorities
- Plan and participate in quarterly business reviews with your users, identify new opportunities and collaborate on detailed account planning with account teams
- Create technical content (reference architectures, demos, etc.) to share with users as well as speak as a thought leader at industry conferences
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 4+ years work experience or equivalent in any mixture of roles including pre-sales, technical architecture (application, technical, systems, integration), technical consulting, application delivery or technical engineering role, with at least 1 year in a customer-facing pre-sales role
- Possess strong technical knowledge in software architecture, have breadth across technology stacks with deep hands-on skills, and comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective
- Ability to write code
- Experience with large enterprise customers
- Strong verbal and written communication abilities, including presenting to large audiences in both Italian and English
Preferred qualifications
- A background in payments systems and e-commerce solutions is a plus but not a requirement
Best personality fits for this role
You naturally take charge of technical discussions and inspire confidence in CTOs, making you effective in leading customer conversations.
Read the ENTJ career guide →Your ability to think on your feet and brainstorm innovative solutions will shine when demonstrating the art of the possible to customers.
Read the ENTP career guide →Your natural charisma and ability to inspire others make you highly effective in leading technical discussions and building consensus across teams.
Read the ENFJ career guide →