Product Lead, AI
- Your passion for meaningful work resonates with Stripe's mission and the impact of Payments Intelligence.
- You are genuinely interested in understanding user needs and creating intuitive experiences that help users succeed.
- Your creativity can contribute to designing innovative features that solve customer problems.
- The role demands strong business acumen and operational savvy, which may be challenging if you prefer values over metrics.
- Driving execution and managing a team requires structured leadership that can feel at odds with your flexible, idealism-focused nature.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Payments Intelligence organization optimizes each of the billions of dollars of transactions processed by Stripe annually on behalf of our users, maximizing successful transactions while minimizing payment costs and fraud. We own products like Radar, Authorization Boost, and Disputes, building fast and scalable services and creating intuitive user experiences. We serve real-time predictions as part of Stripe’s payment infrastructure and architect controls that leverage ML to optimally manage users’ business.
What you’ll do
As a Product Lead on the Payments Intelligence team, you’ll be responsible for scoping, designing, and building intuitive features that help users maximize their revenue while minimizing their cost while shaping our intelligence platform. You will partner with many functions at Stripe, with the opportunity to both work on infrastructure/platform systems, as well as produce direct user-facing business impact.
Day to day you’ll be working closely with a team of engineers and data scientists. You’ll collaborate with peers in Design, Product Marketing, Partnerships and many others to craft the vision for our Payments Intelligence products.
Responsibilities
- Develop the long-term vision and strategy for our Payments Intelligence products, prioritize accordingly, and create an execution roadmap
- Deeply understand our users’ needs by spending time with developers, sales, and support, and by observing patterns/trends across their feedback, the market, and our data
- Build and launch new capabilities and products that bring significant value to customers
- Set the pace, prioritization and execution for the team
- Work with a wide range of systems, processes and technologies to own and solve technical and product problems
- Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations
- Build and coach your team on best practices in defining product requirements and how to deliver against those requirements and the overall roadmap
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements:
- Product Management experience: 10+ years of relevant experience
- 4+ years of experience managing Product Managers
- Strong business acumen: You enjoy digging into the details of how a business works, identifying how to make it better, and building product/technical solutions to do so
- Customer and Partner facing experience: You’re comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations
- Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process
- Analytical horsepower: You dig deep into the data, think from user first principles, and deliver the right results
- Crisp communicator: High attention to detail including precise and effective communications, including with external customers/partners
- Results-oriented: You enjoy doing whatever it takes to execute on complex projects
Best personality fits for this role
Your leadership and drive for results perfectly match the need to set pace, prioritize, and execute cross-functional projects.
Read the ENTJ career guide →Your strategic vision helps develop the long-term roadmap for Payments Intelligence products.
Read the INTJ career guide →Your strong leadership and organizational skills make you effective at setting priorities and driving cross-functional execution.
Read the ESTJ career guide →