We are seeking a highly organized, detail-oriented, and professional Virtual Assistant to support daily operations, client communication, and executive scheduling. This role is ideal for someone who thrives in a fast-paced luxury environment and understands the importance of discretion, organization, and refined communication.
Role Overview
The Virtual Assistant will provide administrative and client-facing support to the Head Designer and leadership team, ensuring seamless communication, appointment coordination, and timely follow-ups.
Key Responsibilities
Client Communication
- Monitor and respond to all incoming emails in a timely and professional manner
- Draft and send client quotes for custom designs and special orders
- Follow up with customers regarding custom pieces, approvals, and timelines
- Provide updates to clients on jewelry repairs and order status
- Maintain a polished, luxury brand tone in all correspondence
Calendar & Appointment Coordination
- Manage and coordinate the Head Designer’s calendar
- Schedule custom consultations (in-store and virtual)
- Confirm appointments and send reminders to clients
- Ensure all consultation notes and files are properly organized
Quoting & Administrative Support
- Assist in preparing and organizing custom design quotes
- Track outstanding quotes and follow up appropriately
- Maintain client records and documentation
- Support workflow organization between sales and production
Social Media & Brand Support
- Assist with social media scheduling and posting
- Help draft captions and content ideas
- Respond to direct messages and inquiries professionally
- Support basic content organization and campaign planning
Ideal Candidate
- Exceptional written communication skills
- Highly organized with strong attention to detail
- Comfortable managing executive calendars
- Experience in luxury retail, jewelry, or hospitality preferred
- Professional, discreet, and trustworthy
- Tech-savvy (Google Workspace, Shopify, social media platforms)
- Able to work independently and meet deadlines
What We Offer
- Flexible remote work environment
- Opportunity to work within a growing luxury brand
- Creative involvement in custom design processes
$500 - $700 a month
Part-time: 20 hours per week to start
Potential to increase to full-time over time
Time Zone: Atlantic Standard Time (AST), Mon–Fri, 10 AM–5 PM
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
Please mention the word **WITTY** and tag RMzEuMjE3LjM1LjM= when applying to show you read the job post completely (#RMzEuMjE3LjM1LjM=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
