Sr. Field Technical Program Manager
- Your genuine care for customer needs helps maintain high satisfaction, which is important for the role's focus on customer outcomes.
- Your adaptability allows you to handle some variety across projects, but your preference for autonomy may struggle with the need for structured milestone tracking and reporting.
- You are a supportive team member when mentoring, but the requirement to lead teams and enforce project governance may feel inauthentic and stressful.
- Your creative problem-solving adds value, but the commercial emphasis on contract values and fixed-price engagements may feel misaligned with your values.
- The fast-paced, high-pressure environment with frequent travel may quickly overwhelm your need for a calm, supportive work atmosphere.
At Databricks we work on some of the most complex distributed processing and machine learning problems in the world and our customers challenge us with interesting new big data and AI use cases. You will shape the future big data and the machine learning landscape for leading Fortune 500 organizations.
Field Technical Project Managers accomplish the mission of the FDE team, which is to accelerate and de-risk our customers' outcome through improved project success. Whilst maintaining a high level of customer satisfaction project managers balance delivery responsibilities with the commercial goals of the professional services organization. You will report to the Sr Manager, Forward Deployed Engineering.
The impact you will have:
- You will take ownership of all commercial delivery of services from a project administration and director perspective across numerous concurrent projects in Asean and Greater China Region ranging from a single individual for 2-3 weeks to 6 months engagements of multi-person teams
- You will define, manage, scope and mitigate risk across projects including enforcing project reporting, milestone tracking and financial management of engagements to accelerate our customers success adoption and their associated outcomes.
- Work with the account management and customer teams to complete handover from sales to delivery teams
- Work with the account management team to ensure accurate reporting on projects and keeping all relevant parties up-to-date with project activity and success
What we look for:
- Individuals who excel in a high paced environment working with cross-functional teams on multiple customer engagements often concurrently.
- 4+ years experience successfully managing and overseeing big data projects with teams of up to 5 people with contract values in excess of $0.5 million
- Experience in managing enterprise scale projects, with global deployments ideally within the big data and analytics industry domain
- Experience of industry project management techniques including agile project delivery ideally with PMI/PRINCE/AGILE certification
- Good communication and analytical skills with ability to mentor team members to achieve success.
- Initiative, determination and a high degree of resourcefulness
- Strong commercial focus and will have managed both T&M and Fixed Price project engagements
- Travel expected across the region
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Best personality fits for this role
Your strategic mindset helps you define, scope, and mitigate risks across multiple complex big data projects, aligning perfectly with the role's emphasis on risk management and milestone tracking.
Read the INTJ career guide →Your natural leadership and drive to achieve results align perfectly with taking ownership of commercial delivery and enforcing project reporting across numerous concurrent projects.
Read the ENTJ career guide →Your strong leadership and organizational skills make you effective at taking ownership of commercial delivery and enforcing project reporting across multiple concurrent projects.
Read the ESTJ career guide →Browse more
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