Principal Consultant (Senior Manager) - Operational Resilience & Cyber

Principal Consultant (Senior Manager) – Operational Resilience & Cyber Risk

Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent

Build resilience where it matters most across cyber, technology, and third-party risk

The Role

Capco is seeking experienced Principal Consultants in Operational Resilience and Cyber Risk to join our growing Finance, Risk, Regulatory & Financial Crime (FRRF) capability. In this senior role, you'll lead complex client engagements across financial services and energy, advising on regulatory expectations such as PRA and DORA while driving the design and implementation of robust resilience frameworks. You'll play a key role in shaping client strategy, leading transformation programmes, and contributing to capability growth. You'll also leverage approved AI tools and AI-enabled ways of working to enhance analysis, accelerate insight generation, and improve delivery while applying responsible AI practices and appropriate human oversight.

What You'll Do

• Lead operational resilience assessments, scenario testing, and control implementation programmes, identifying opportunities to leverage AI-enabled workflows and automation to strengthen resilience outcomes.
• Advise clients on regulatory readiness across PRA, DORA, and other resilience frameworks, translating regulatory expectations into practical transformation strategies and sustainable operating models.
• Oversee cyber risk, third-party risk, and vendor resilience assessments, using AI-enabled analytics where appropriate to strengthen risk identification, prioritisation, and decision-making.
• Design and implement governance models, dashboards, Important Business Services (IBS), Impact Tolerance (ITOL), and reporting frameworks, ensuring robust governance, validation, and oversight where AI-assisted tools are utilised.
• Lead cyber and technology resilience transformation initiatives, including tooling, cloud security, and control enhancements, while contributing to business development, proposition development, and capability growth.

What We're Looking For

• Extensive experience delivering operational resilience, cyber risk, and third-party risk transformation within financial services, energy, or management consulting.
• Strong understanding of regulatory frameworks including PRA, DORA, and related operational resilience standards.
• Proven experience leading complex transformation programmes, including scenario testing, IBS/ITOL calibration, control remediation, and operating model transformation.
• Experience using approved AI tools, automation, or advanced analytics to enhance resilience, risk management, and programme delivery while maintaining appropriate governance and professional judgement.
• Excellent communication, leadership, and stakeholder management skills with the ability to influence senior stakeholders across business and technology functions.

Bonus Points For

• Experience leading enterprise-wide operational resilience or cyber transformation programmes.
• Background in cloud security, cyber tooling implementation, cyber security architecture, or AI-enabled cyber analytics.
• Experience with vendor risk management, third-party governance, supply chain resilience, and remediation strategies.
• Proven track record of mentoring, coaching, and developing high-performing consulting teams.
• Experience contributing to business development, proposition development, and strategic client growth.

Why Join Capco

• Deliver high-impact transformation programmes for Tier 1 financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, industry certifications, and structured leadership development.
• Help shape the future of cyber and operational resilience through innovation, automation, and technology.
• Be part of a team delivering meaningful change across financial services and energy.

Benefits

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
• Family Care: Eight complimentary backup care sessions for emergency childcare or elder care.
• Holiday Flexibility: Five weeks of annual leave with the option to buy or sell holiday days based on your needs.
• Continuous Learning: Minimum 40 Hours of Training Annually. Take your pick—workshops, certifications, e-learning—your growth, your way. Business Coach assigned from Day One to help accelerate your development.
• Healthcare Access: Convenient online GP services.
• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco

We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.

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