Senior Enterprise Product Manager, FP&A

We’re looking for a Senior Systems Analyst, Enterprise Apps (Finance) to join our Enterprise Applications and Architecture team. The mission of our team is to drive automation through an integrated suite of enterprise systems and technologies, streamlining the business operations and freeing up our finance team’s time to focus on high-judgment tasks. In this role, you will serve as our financial systems subject matter expert primarily supporting Zip,  Netsuite and other financial technologies. You will partner with our product managers and sourcing, legal, accounting, security team members to translate business requirements into technical solutions that can scale and support the growth of the company. You will join a small, agile and a tight-knit engineering team that is focussed on delivering value. We are seeking individuals who love problem solving and thrive in a continuous-learning and high level-of-ownership environment.

What you’ll be doing (ie. job duties): To be completed by all business teams except Eng.

• Partner with Product Managers and finance stakeholders to implement the product roadmap for Zip, Navan, NetSuite and other financial applications.
• Analyze current business processes, perform fit/gap analysis and translate the business requirements into technical solutions. 
• Demonstrate knowledge of Zip’s capabilities for key processes: Source to Pay, Order to Cash, General Accounting and Financial Reporting.
• Perform platform administration, maintenance and support on a day to day basis for Zip and boundary systems. 
• Create engineering artifacts -  Functional and Technical Specifications, Data Flow Diagrams and Business Architecture Diagrams.
• Design and build scalable solutions in Zip and other applications, including customizations, workflows, integrations and analytics/reporting.
• Collaborate with citizen developers and engineers across multiple teams to develop and implement AI automations and agentic flows. 
• Develop and execute test plans for identified  features, lead  integration and user acceptance testing with cross-functional teams. 
• Participate in all engineering maturity activities (Agile, Observability, TechDebt Management, Automated Testing, Incident and Defect Management).
• Troubleshoot and fix production issues, prioritizing them against the existing backlog based on severity and impact.
• Support the business process transformation initiatives to improve efficiencies around critical activities like Month End Closure and Reporting.
• Conduct solution walkthroughs, application demos and user training sessions.

What we look for in you (ie. job requirements): To be completed by all business teams except Eng. 

• 5+ years of system administration  experience of Source to Pay systems like Zip,Coupa,  NetSuite and other finance applications like Navan, Brex, Oracle.
• 4+ years of hands-on configuration experience  of various Zip  modules - Vendor Management, Sourcing Intake, Procurement, Payables, Payment, Taxes, Customizations (custom forms, fields, roles, queues),  Workflows, AI Agents (native and custom agents) and Reporting.
• 3+ years of experience with large scale implementations of Sourcing/Procurement systems and their integrations through middleware technologies like Zip AppStudio/Workato/MulseSoft/Boomi.
• 1+ years of experience with AI technologies - designing, building and deploying slackbots and/or workflow-based agents using n8n and Workato Genie.
• Strong understanding of system-to-system integration principles, data flow patterns, and enterprise integration technologies, including web services, REST/SOAP APIs, file-based integrations, event-driven architectures, and MCP-based connectivity.
• Strong knowledge of finance related business processes such as Sourcing, Procurement, Payables, Vendor Management, Expenses and General Accounting. 
• Deep understanding of month end accounting  processes and financial statements/reporting features in Zip/NetSuite.
• Experience with Agile methodology - sprint ceremonies, backlog refinement and reporting in Jira.
• Knowledge of production Support, incident and defect management processes.
• Desire to continually learn new systems, wear multiple hats and act autonomously to support our growing finance functions.
• Clear communication and collaboration with cross-functional technical resources. 

Nice to haves:

• Zip Certified. 
• Certification in AI technologies.
• NetSuite, Workato / Middleware experience.
• Passionate about the crypto economy and DeFi
• Familiarity with fintech, regulated environments, or high-growth technology companies.