Technical Account Manager

About the Role Join a fast-moving, early-stage marketing AI company that is automating the marketing services industry — starting with SEO and AI search optimization. Our platform uses autonomous agents to drive organic growth, content strategy, backlink building, and ad campaign management for B2B SaaS startups. As a Technical Account Manager , you'll be the primary technical partner for a portfolio of fast-growing startup clients, helping them unlock measurable growth outcomes from the platform. What You'll Do Serve as the primary technical point of contact for clients, driving platform adoption and delivering measurable growth results. Translate client needs into clear technical requirements and coordinate with product and engineering teams to deliver solutions. Onboard new customers and coach them on best practices to optimize their marketing ROI. Collaborate cross-functionally with product, engineering, and customer success to resolve issues and ensure clients realize value quickly. Monitor client success metrics and provide strategic, data-driven recommendations to continuously improve growth outcomes. What We're Looking For Required: Experience at a fast-growth startup with a demonstrated track record of delivering measurable wins. Hands-on familiarity with marketing automation tools, data workflows, and integrations. Proven ability to onboard and coach customers to drive platform adoption and ROI. Ability to translate ambiguous client needs into concrete technical requirements and work closely with engineering and product. Experience tracking success metrics and turning data into strategic recommendations. Exceptional written and verbal communication skills — clear, persuasive, and client-ready. High technical aptitude; strong CS fundamentals or equivalent problem-solving capability is a plus. High EQ and comfort operating in a fast-paced, ambiguous, early-stage environment. US work authorization required — visa sponsorship is not available. Nice to Have: Industry experience in marketing services, SEO, or AI search optimization (AEO). Compensation & Benefits Salary: $90,000 – $122,000 USD annually Early-stage equity opportunity at a well-funded, high-growth startup Location On-site in New York City (SoHo), NY — this is a fully in-office role; remote is not available. Find more English Speaking Jobs in Germany on Arbeitnow